Community Management
DeFi protocol with $200M+ TVL
Telegram community grown from 12K to 84K with 92% scam reduction
7x
Active community growth
Community ManagementTelegram Bot Development
The challenge
A DeFi protocol with $200M TVL was losing trust because their Telegram had become a scammer playground — 30+ daily impersonation attempts, fake support DMs draining users, and moderators in only one timezone. Real community engagement had collapsed.
What we did
Deployed a custom Telegram moderation bot with anti-impersonation detection, link allowlisting, and a CAPTCHA-gated entry flow. Staffed a 24/7 native-speaker moderation team across English, Mandarin, Korean, and Vietnamese. Ran a weekly content rhythm to rebuild active engagement.
“Mods stopped firefighting and started building. Day-one reports dropped 92%.”
Outcome at a glance
84K
Active members (from 12K)
−92%
Reported scam attempts
24/7
Multi-language coverage
What every BlockAI engagement ships with
- Dedicated project lead and a live Telegram channel
- Live dashboard tracking every meaningful KPI
- Weekly written report with the next-week plan
- Defined runbook you can audit, end to end
- Crisis playbook ready before launch day
- Coordinated handoffs between launch, MM, and marketing desks
Want a result like this for your project?
Tell us your goal — we'll tell you honestly whether we're the right fit and what realistic outcomes look like.