Privacy Policy

This Privacy Policy explains how BlockAI (operator of blockmm.ai, "we", "us", or "our") collects, uses, and protects information when you visit our website or use our services. If you have questions, contact us at support@blockmm.ai.

1. Information We Collect

Information you provide

• Contact form submissions — name, email address, and any message you send through our contact form.
• Telegram account data — when you use our Telegram bots or Mini Apps, we receive your Telegram user ID and username to manage your subscription and deliver our services.
• X (Twitter) account data — for services such as GeniusX Follow and Twitter Score Boost, you voluntarily provide your X account handle or credentials through our secure onboarding flow. We use this solely to perform the actions you subscribed to.
• Payment information — payments are processed by Stripe or Telegram Stars. We do not store card numbers or payment credentials on our servers.

Information collected automatically

• Log data — standard server logs including IP address, browser type, pages visited, and timestamps. Retained for up to 90 days for security and debugging purposes.
• Cookies — we use essential session cookies required for authentication and basic site functionality. We do not use advertising or cross-site tracking cookies.
• Analytics — we may use privacy-friendly analytics tools to understand aggregate page traffic. No personally identifiable data is shared with analytics providers.

2. How We Use Your Information

• To deliver and manage the services you subscribed to
• To respond to support requests and inquiries
• To process payments and send transaction receipts
• To detect fraud, abuse, and security incidents
• To improve our website and services
• To send service-related communications (never unsolicited marketing without your consent)

3. How We Share Your Information

We do not sell, rent, or trade your personal data. We share information only in the following limited circumstances:

• Service providers — trusted third parties that help us operate the platform (e.g., cloud hosting, payment processing). They are contractually bound to protect your data and may not use it for their own purposes.
• Legal requirements — when required by law, regulation, or valid legal process.
• Protection of rights — when necessary to protect the rights, property, or safety of BlockAI, our users, or the public.

4. Data Retention

We retain your data only as long as necessary to provide the services you use or as required by law. Active subscription data is kept for the duration of your subscription plus 90 days. Contact form submissions are deleted after 12 months. You may request deletion at any time (see Section 6).

5. Security

We implement industry-standard security measures including encrypted connections (HTTPS), restricted database access, and regular security reviews. No method of transmission over the internet is 100% secure. If you believe your data has been compromised, contact us immediately at support@blockmm.ai.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Receive a copy of your data in a portable format

To exercise any of these rights, email support@blockmm.ai with the subject line "Privacy Request". We will respond within 30 days.

7. Third-Party Links

Our website contains links to third-party sites (e.g., Telegram, X/Twitter, partner projects). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

10. Contact

For any privacy-related questions or requests:

• Email: support@blockmm.ai
• Website: www.blockmm.ai